Shipping & Returns

Shipping Information

Please allow 4-6 weeks for items in stock to ship. If an item is out of stock, please allow up to 8 weeks for your items to ship. We will notify you with your ship date and tracking information as soon as your products leave our facilities. Shipping is dependent on weight.

Room 422 is not responsible for items that are shipped to an incorrect address that was provided by the customer. All shipping and processing charges are non-refundable.

 

Returns

We want you to be completely satisfied with your order. If you are not 100% in love with your purchase, we will accept returns for store credit within 10 days of receipt. We will give you credit for any item that is in new condition and in original packaging, unused, and unwashed. All custom orders (personalized or monogrammed merchandise) cannot be returned for a refund. Absolutely no returns will be accepted beyond the 10 day return period. 

Please email us to handle your return. 

 

Exchanges

Exchanges are not offered at this time. However, you can return a product for store credit within 10 days of receipt.